More than 100 sample reviews of our services across Jeddah, filterable by service or star rating. If we served you before, please leave your real review.
Customer reviews
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⚠️ Note: the reviews shown here are AI-generated sample reviews, not from real customers. They will be replaced with real customer reviews as they come in.
My car wouldn’t start in front of my house in Al Safa. I called and the tow truck came in about half an hour. The driver was respectful and took the car to the workshop without a single scratch. Thank you guys.
My car overheated on Haramain Road at 1 AM and my kids were with me. They really came through: arrived fast, calmed me down and took the car all the way home. Real 24/7 towing, not just words.
I had an accident on King Abdulaziz Road and the car couldn’t move. The team loaded it on the hydraulic flatbed carefully without adding any damage. I recommend them for moving accident cars in Jeddah.
I moved my Land Cruiser from North Obhur to the workshop. The flatbed is big and carried the SUV easily. The driver strapped it well and checked it before driving off. Honestly, very comfortable experience.
The driver was about 15 minutes late because of traffic, but he called and told me early. Great service and fair price, and the car reached the workshop safely. I recommend them.
Our Coaster bus broke down in the Industrial Area and we didn’t know how to move it. The flatbed came and took it to the workshop easily. The team clearly has experience moving buses. Thank you.
We needed to move a generator from our warehouse in Al Harazat to the project site. They used the winch, lifted and secured it professionally, and it arrived with no problems. Organized work and on time.
I had an appointment at the Toyota dealer and my car had a fault, so I couldn’t drive it. I booked a tow truck from Al Rawdah to the dealer and they got it there before my appointment. Very easy service, especially for women.
I bought a car from a showroom on Madinah Road and it had no plates yet. I asked for a car transport flatbed and they delivered it to my home in Al Naeem exactly as it was, not one scratch. Thanks Satha Alam.
My battery died in a mall parking lot in Al Bawadi at 11 PM and I couldn’t get it started. I called them, they came quickly and took the car home. I didn’t expect to find a tow truck near me that fast.
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My car wouldn’t start in front of my house in Al Safa. I called and the tow truck came in about half an hour. The driver was respectful and took the car to the workshop without a single scratch. Thank you guys.
The driver was about 15 minutes late because of traffic, but he called and told me early. Great service and fair price, and the car reached the workshop safely. I recommend them.
I bought a car from a showroom on Madinah Road and it had no plates yet. I asked for a car transport flatbed and they delivered it to my home in Al Naeem exactly as it was, not one scratch. Thanks Satha Alam.
My car had been parked for a while and I needed to take it for the periodic inspection. I booked a tow truck from Al Zahra; the driver was on time and dropped it right at the center.
We moved from Al Mohammadiyah to Al Rehab and I had a second car with no one to drive it. They moved it for a fair price with no delay. Reliable car towing in Jeddah.
I asked a few places and their price was very fair, with no extra charges later. The driver took the car from Al Rabwah to the workshop and waited until the mechanic received it. I recommend them.
My car was stuck in a narrow alley in Al Fayha and wouldn’t start; I thought no tow truck could get in. The driver pulled it out with the winch skillfully and loaded it on the hydraulic flatbed without a scratch. Real professionals.
Polite service and fast arrival in Al Aziziyah. A tow truck in Jeddah I strongly recommend.
We moved from Al Safa to our new house and our second car had been parked for months. I asked for a car transport flatbed and they moved it calmly at a fair price. Clean work, thank you.
I have a Tesla and I was worried someone would tow it the wrong way. The driver knew an electric car must be fully loaded on the flatbed, and he moved it gently from Al Naeem to the service center. Honestly very happy with them.
My car overheated on Haramain Road at 1 AM and my kids were with me. They really came through: arrived fast, calmed me down and took the car all the way home. Real 24/7 towing, not just words.
My battery died in a mall parking lot in Al Bawadi at 11 PM and I couldn’t get it started. I called them, they came quickly and took the car home. I didn’t expect to find a tow truck near me that fast.
We got a flat tire at the Corniche on Thursday night with no spare. Traffic was heavy so they were a bit late, but once they arrived they worked fast and took the car to a tire shop. Excellent service.
I went to pick up my family at King Abdulaziz Airport and the car suddenly died in the parking. The tow truck arrived in a short time and moved the car while my family went home by taxi. Thank you so much.
Early at dawn before work, my car suddenly stopped in Al Hamdaniyah. I searched for a tow truck near me and found them. They answered right away and arrived quickly. Thank you guys.
On a rainy day my car stalled in a flooded street in Al Thaghr. Many didn’t answer, but Satha Alam did and came despite the traffic and pulled the car out of the water. They really came through.
My tyre burst on Prince Majed Road at 2 AM and I had no spare. I called Satha Alam and the driver came in about half an hour. Really great, true 24/7 towing in Jeddah 👌
My battery died at night near my house in Al Samer. The driver was a little late because of traffic, but he kept in touch the whole time. He moved the car carefully and I will call them again for sure.
Our car stopped in Al Bawadi while I was with my kids in the heat. Satha Alam arrived quickly and the driver was very respectful and let us ride with him in the AC. Thank you so much 🙏
I broke down in Al Harazat, which is a bit far, so the driver took some time to arrive. But the work was neat and the driver was helpful. A 24/7 tow truck you can count on.
I had an accident on King Abdulaziz Road and the car couldn’t move. The team loaded it on the hydraulic flatbed carefully without adding any damage. I recommend them for moving accident cars in Jeddah.
After the accident I was stressed and didn’t know what to do. The driver calmed me down, pulled the car up with the winch carefully and took it to the body shop I chose in Al Naeem. God bless them.
We had a collision in Al Salamah and it took time to finish the accident paperwork. The driver waited patiently without complaining. Arrival took a bit longer than expected, but the towing was excellent and the car arrived safe.
My car was hit at the front on Madinah Road and the front wheels wouldn’t roll. They pulled it onto the flatbed with the winch calmly, and didn’t move until they made sure it was strapped well. Honestly, people who know their job.
A minor crash in a parking lot in Mushrifah and the car couldn’t drive anymore. What I liked is the driver photographed the car from all sides before loading, for transparency, and delivered it to the body shop safely. Respectable accident car towing.
I had an accident on Tahlia Street and my Camry could not move. They came fast and took the damaged car to the workshop, very careful with everything. They really calmed me down.
I was hit from behind on Prince Sultan Road and needed to tow the damaged car to the workshop. The driver came after the traffic police finished and lifted it with the winch because the front tyres were damaged. Professional work.
After an accident in Al Rehab my car could not move at all and a wheel was broken. The driver used the winch to pull it onto the flatbed without making the damage worse. Thanks Satha Alam.
I had an accident near our house in Al Jamiah and I was stressed. I called them and they answered right away, then towed the damaged car to a workshop in the Industrial Area. Thank you.
I had an accident on Al-Harazat road and the car could not move. After the accident report was done, Satha Alam took the car to the place doing the damage estimate. The driver helped me collect the broken parts and put them with the car. May God reward them.
I moved my Land Cruiser from North Obhur to the workshop. The flatbed is big and carried the SUV easily. The driver strapped it well and checked it before driving off. Honestly, very comfortable experience.
My Yukon had a transmission problem near Al Shati. The flatbed fit the SUV size and the driver pulled it up with the winch without pressing on the bumper. Honestly the best SUV tow truck I’ve tried in Jeddah.
They moved my Prado from Al Rehab to the workshop quickly and safely. Very polite service and a reasonable price.
My Tahoe got stuck in the sand behind Al Hamdaniyah. The driver came with a hydraulic flatbed and pulled it out with the winch without a single scratch. I recommend them for SUV towing.
My Land Cruiser broke down near the corniche in South Obhur. The flatbed was clean and the driver strapped it well. One of the best tow trucks in Jeddah I have used.
I have a Range Rover and I do not trust just anyone with it. Satha Alam has a hydraulic flatbed that tilts low, and the driver took care of the low bumper. Professional luxury car towing from Al Shati.
I waited longer than expected because traffic was heavy at sunset. But when the driver arrived he loaded my Yukon carefully and nothing happened to it. I may call them again.
My Wrangler broke down in Al Fayha and I called them because I heard they are great at SUV towing. They really did not let me down. A tow truck in Jeddah I recommend.
My SUV is big and heavy and it broke down in North Obhur. I was worried no flatbed could carry it. The driver came with a large hydraulic flatbed and pulled it up with the winch easily. I recommend them for SUV owners.
They moved my SUV from Al-Rehab to the dealer on a clean hydraulic flatbed, and the price was fair. One star less because they came a bit late, but the work itself was excellent.
Our Coaster bus broke down in the Industrial Area and we didn’t know how to move it. The flatbed came and took it to the workshop easily. The team clearly has experience moving buses. Thank you.
Our work Hiace broke down in Bani Malik and we worried a flatbed couldn’t carry it. It was easy for them: they pulled it up with the winch and took it to the workshop within the hour.
Our student bus broke down in the Industrial Area and I thought they could not handle it. They came with a big flatbed and loaded it easily. Bus towing at a fair price and respectful service.
Our family van stopped in front of the house in Al Salamah, and it is long and heavy. The driver knew how to load it on the flatbed with no problem. Thank you.
Our Coaster bus stopped in Al-Samer with a gearbox problem. I thought a normal flatbed could not carry it, but Satha Alam brought a suitable truck and took it to the dealer with no problems. Minibus towing needs experience and they have it. Thank you.
The Hiace van we use for deliveries suddenly died in Al-Hamdaniyah while fully loaded. I called them and they came in less than half an hour. Moving the Hiace with its load was well handled, and the driver even helped me arrange the boxes before lifting. Excellent service.
Our school bus would not start early in the morning in Al-Naeem, and we needed it out of the gate before the students came. Satha Alam arrived at 6:30 and quietly took it to maintenance. Polite people and on time, which is exactly what a school needs.
My Staria had an electrical fault and I did not want to drive it. I booked a tow from Al-Marwah to the dealer, and the driver was careful with the front bumper because it sits low, using the winch slowly. Not one scratch. Thank you Satha Alam 🌹
My H1 had a big oil leak so I parked it in Al-Hindawiyah. The driver came fast and took it to a workshop in the Industrial Area, and even waited until the mechanic checked it in case we needed to take it back. Really good manners.
Our small Dyna tipper truck broke down at a building site in Ghulail where the ground had holes everywhere. Satha Alam brought a strong hydraulic flatbed and pulled it out with the winch without any damage. We now use them for all our transport.
We needed to move a generator from our warehouse in Al Harazat to the project site. They used the winch, lifted and secured it professionally, and it arrived with no problems. Organized work and on time.
They moved a small piece of equipment for us from Mushrifah to the site. The winch worked well and the driver was very careful, no damage at all. But they came later than agreed; with better timing they’d be excellent. Overall I recommend them.
We needed to move a small piece of equipment to a work site in Al Ajwad. They prepared the flatbed, secured it well and it arrived with no problems. Professional service.
We had a heavy diesel generator that had to go from our warehouse in the Industrial Area to a project site in Obhur. Satha Alam’s hydraulic flatbed came on time, and the driver pulled it up with the winch and strapped it properly. I have not seen generator transport done this professionally before. I recommend them to any company that needs equipment transport in Jeddah.
My Bobcat broke down at a rest house in Al-Harazat and the ground was sandy and tough 😅 I thought the truck would get stuck, but the team handled it well. They lowered the flatbed and pulled it up slowly with the winch. Bobcat to the workshop in about an hour. Thank you guys.
We needed to move a small forklift from our warehouse in Al-Khumrah to another branch. The driver came fifteen minutes early and asked about the weight and tie-down points before loading. Loading and unloading were very organized. A reliable tow truck for companies, and we will use them again.
We were worried about our printing machine because it is sensitive and any hit could ruin the calibration. Satha Alam covered it, tied it from several sides, and the driver drove slowly all the way from Al-Safa to our new place. Machine transport at this level gives you peace of mind. Thank you.
I moved a small guard cabin from a site in Quwaiza. There was a small delay because of traffic on Haramain Road, but the driver kept in touch and updated me. Loading on the hydraulic flatbed was easy and the cabin arrived with no damage. Good service, I recommend it.
We moved our workshop from Al-Kandarah to the Industrial Area, including a lathe, a welding machine and a compressor. Satha Alam did several trips the same day without us having to ask twice. The team is helpful and knows how to move workshop machines. They really did a great job.
Power went out at our project site in North Obhur at 11 at night and we needed a backup generator from the warehouse. I called Satha Alam and their 24-hour service is real. They came, moved the generator, and we had the site running before dawn. Thanks to the driver for being so fast.
I had an appointment at the Toyota dealer and my car had a fault, so I couldn’t drive it. I booked a tow truck from Al Rawdah to the dealer and they got it there before my appointment. Very easy service, especially for women.
My car is still under warranty and the engine light came on, so I didn’t want to drive it. I booked a tow truck from Al Jamiah to the dealer; they delivered it safely to the service department. Well-organized service.
I had a service appointment for my Lexus at the dealer but no time to take it. Satha Alam picked it up from my house in Al Rawdah and delivered it, and the driver sent me photos before and after loading. Very classy service.
My car is under warranty and the dealer asked me to bring it on a flatbed. I called them from Al Khalidiyah and in less than an hour it was at the dealer. Fast and organized.
I have a Lucid and got a warning on the screen, so the service center asked for a flatbed. The team came to Al Naseem and loaded it fully on the hydraulic flatbed. Very organized.
I had a service appointment at the dealer and could not leave work. Satha Alam picked up the car from my house in Al-Marwah and took it to the dealer, and they sent me photos before and after loading. Very easy and trustworthy 💯
We have worked with Satha Alam for a while to move our fleet cars to dealers for regular service. They keep their appointments and are easy to reach on WhatsApp. We never had any issue or damage to any car. A true tow truck service for companies.
I bought a new car and did not want to drive it far before putting on paint protection. I asked them to take it from the dealer to the protection shop and then home in Al-Yaqoot. The driver put cloth pieces at the tie-down points so nothing gets scratched. Real attention to detail 👌
I asked for a tow truck to take my car to the dealer at noon, and the wait was long because they were very busy that day. But when the driver came he was very respectful, loading was professional, and the car arrived safe. If it was quicker I would give five stars.
My car can’t handle long drives and it needed the periodic inspection. I booked a tow truck for the inspection, they took it to the center and brought it back to my home in Al-Salamah. I didn’t need to go out at all.
My car wouldn’t start in front of my house in Al Safa. I called and the tow truck came in about half an hour. The driver was respectful and took the car to the workshop without a single scratch. Thank you guys.
My car overheated on Haramain Road at 1 AM and my kids were with me. They really came through: arrived fast, calmed me down and took the car all the way home. Real 24/7 towing, not just words.
I had an accident on King Abdulaziz Road and the car couldn’t move. The team loaded it on the hydraulic flatbed carefully without adding any damage. I recommend them for moving accident cars in Jeddah.
I moved my Land Cruiser from North Obhur to the workshop. The flatbed is big and carried the SUV easily. The driver strapped it well and checked it before driving off. Honestly, very comfortable experience.
Our Coaster bus broke down in the Industrial Area and we didn’t know how to move it. The flatbed came and took it to the workshop easily. The team clearly has experience moving buses. Thank you.
We needed to move a generator from our warehouse in Al Harazat to the project site. They used the winch, lifted and secured it professionally, and it arrived with no problems. Organized work and on time.
I had an appointment at the Toyota dealer and my car had a fault, so I couldn’t drive it. I booked a tow truck from Al Rawdah to the dealer and they got it there before my appointment. Very easy service, especially for women.
I bought a car from a showroom on Madinah Road and it had no plates yet. I asked for a car transport flatbed and they delivered it to my home in Al Naeem exactly as it was, not one scratch. Thanks Satha Alam.
My battery died in a mall parking lot in Al Bawadi at 11 PM and I couldn’t get it started. I called them, they came quickly and took the car home. I didn’t expect to find a tow truck near me that fast.
After the accident I was stressed and didn’t know what to do. The driver calmed me down, pulled the car up with the winch carefully and took it to the body shop I chose in Al Naeem. God bless them.
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