We help Al Ruwais residents, hospital visitors, hotel guests and drivers stuck between Palestine Street, King Abdullah Road and Madinah Road. Our hydraulic flatbed reaches you with a clear price before we move, 24/7.
Al Ruwais tow truck
Satha Alam is a tow truck Al Ruwais residents can call in one of Jeddah’s oldest districts outside Al Balad. Al Ruwais is about 150 years old, and its early residents were fishermen and sailors, so it was once called the sailors’ district. Today it is a mixed area halfway between Historic Jeddah and Tahlia Street, with old houses, apartment blocks, towers and hotels, and parts of it under redevelopment. It lies close to the sea and Al Hamra, and today it is one of the central districts targeted by redevelopment projects.
That mix shapes the jobs. The broken-down car might be an old car on a narrow back street, a patient’s car at the International Medical Center on Hail Street, a hotel guest’s car in a tower car park, or a car stuck near a construction site. Each needs a different loading method, so we ask for details before we move. We prepare straps, chains and the winch before leaving so we can handle any of these cases without delay. All at a clear price.
Our towing service in Al Ruwais runs 24 hours, seven days a week. Call or WhatsApp 058 056 4950 with your location, car type and destination, and we give you a clear price before we move. We cover the whole district, from Palestine Street down to King Abdullah Road.

Al Ruwais lies in central Jeddah near the sea, bounded by Palestine Street to the north, King Abdullah Road to the south, Madinah Road to the east and Al Andalus Street and the Corniche side to the west. Al Hamra is to the north, Al Baghdadiyah Al Gharbiyah to the south and Al Sharafiyah across Madinah Road to the east. The International Medical Center stands on Hail Street, and the Al Ruwais cemetery has long been part of the district’s identity. Today the district is home to a mix of nationalities, many of whom rely on older cars or motorbikes for daily work. Hotels and towers are spread near the Corniche.
Breakdowns here have several sources: narrow back streets and older buildings with little parking, redevelopment areas with excavations and unpaved ground, many light trucks and delivery motorbikes, and congestion around the hospital and cemetery at certain times. Being close to Madinah Road and Palestine Street makes the district fairly quick to reach. In the morning the approaches to the hospital and schools get crowded, while in the evening the pressure moves to Madinah Road.
A car that failed in the public parking around the International Medical Center is lifted and taken to a workshop or home, so you do not miss your appointment.
A car stuck on dirt or near excavations is winched onto firm ground and then lifted onto the flatbed.
Motorbikes of delivery riders that break down mid-shift, strapped down securely and taken to the workshop.
A guest whose car failed in a hotel or tower car park gets it moved to a dealer or workshop inside Jeddah.
An old non-running car on a narrow street is winched to a loading point and taken for repair or sale.
From our base on Hira Street in Al Marwah, Al Ruwais is about 22 km away, roughly 25–35 minutes depending on traffic. We usually go south on Madinah Road to Palestine Street, then west into the district, or via King Abdullah Road if you are on the southern side. We choose the entry closest to your car’s exact position.
The inner streets of Al Ruwais are close together and many people do not know their names, so a live WhatsApp location matters most. Add the nearest landmark, such as the hospital or hotel name, and if you are near a redevelopment site, tell us whether the entrance is open to large vehicles. Early in the morning arrival is usually quicker because Madinah Road is lighter.

How to book
Call 058 056 4950 or send your location and car type on WhatsApp.
We tell you the final price and arrival time before we move.
We arrive, load, strap and deliver your car safely.
Call us or send your location on WhatsApp. We will tell you the price and arrival time in minutes. The Satha Alam team is ready day and night.
FAQ
A warning light came on, the temperature climbed or the gearbox started jerking, and your car is still under warranty? This guide explains when to tow your car to the dealer instead of driving, how to coordinate with the service center and what to document before loading.
Regular flatbed, hydraulic, wheel-lift or enclosed? We explain the types of tow trucks in plain language, when each one suits your car, when it can harm it, and how to choose the right one before you call.
A number is easy to find, trust takes a little attention. A practical guide from the Satha Alam team on choosing a trusted tow truck driver in Jeddah: what to ask, what to check, and when to politely walk away.