More than 100 sample reviews of our services across Jeddah, filterable by service or star rating. If we served you before, please leave your real review.
Customer reviews
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⚠️ Note: the reviews shown here are AI-generated sample reviews, not from real customers. They will be replaced with real customer reviews as they come in.
I had a service appointment at the dealer and could not leave work. Satha Alam picked up the car from my house in Al-Marwah and took it to the dealer, and they sent me photos before and after loading. Very easy and trustworthy 💯
We have worked with Satha Alam for a while to move our fleet cars to dealers for regular service. They keep their appointments and are easy to reach on WhatsApp. We never had any issue or damage to any car. A true tow truck service for companies.
I bought a new car and did not want to drive it far before putting on paint protection. I asked them to take it from the dealer to the protection shop and then home in Al-Yaqoot. The driver put cloth pieces at the tie-down points so nothing gets scratched. Real attention to detail 👌
I asked for a tow truck to take my car to the dealer at noon, and the wait was long because they were very busy that day. But when the driver came he was very respectful, loading was professional, and the car arrived safe. If it was quicker I would give five stars.
My car would not start at home in Al-Lulu and a jump start did not help. I called this tow truck in Jeddah, they came quickly and took the car to an electrical shop. Respectful people with fair prices. I will definitely call them again.
My car broke down while I was with my kids in Al-Firdous, and I was stressed. The driver was calm and very respectful, he reassured me, took the car to the workshop and let us ride along safely. Thank you Satha Alam for your good manners.
My car stopped near Al-Jawhara because of the radiator. The tow truck came after about 40 minutes since the area is a bit far, but the work itself was excellent and the driver knew what he was doing. A clean, tidy hydraulic flatbed.
I have an old classic car that sat for years in Al-Safa, and I wanted it taken for restoration. The tires were flat and the brakes were stuck, but the team pulled it up gently with the winch and moved it with no damage. Clean work 👏
I had an accident on Al-Harazat road and the car could not move. After the accident report was done, Satha Alam took the car to the place doing the damage estimate. The driver helped me collect the broken parts and put them with the car. May God reward them.
One of our company cars was hit at the entrance of the Industrial Area and the front wheel was damaged. Satha Alam came quickly and lifted it with the winch even though the wheel would not turn. They took it to the body shop with no hassle. A 24-hour tow truck you can count on.
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On a rainy day our service car broke down in Quwaiza with high water, and it had tools and equipment inside. Satha Alam came despite the conditions, pulled it with the winch to a safe spot, then to the workshop. In emergencies you know who is reliable, and they are.
A Coaster bus carrying Umrah visitors broke down near Al-Kandarah. We sent another bus for the passengers, and Satha Alam took the Coaster to maintenance very fast. Minibus towing in the busy downtown streets is not easy, but the driver handled it well. A partner we rely on.
My car died at a traffic light in Al-Rawdah and I was alone with my three kids. I called Satha Alam and the driver came in about half an hour. He was very respectful, calmed me down and loaded the car carefully. I felt safe. Thank you.
At 3 AM my tire blew and the rim broke on Haramain Road. I searched for 24/7 towing and found Satha Alam. They answered on the first ring and the tow truck came fast. Thank you guys.
I had an accident on King Abdulaziz Road and my front bumper fell off. The driver pulled the car slowly with the winch onto the hydraulic flatbed without adding any damage, then took it straight to the workshop after the accident report was done. Best accident towing I’ve tried.
My car can’t handle long drives and it needed the periodic inspection. I booked a tow truck for the inspection, they took it to the center and brought it back to my home in Al-Salamah. I didn’t need to go out at all.
My SUV is big and heavy and it broke down in North Obhur. I was worried no flatbed could carry it. The driver came with a large hydraulic flatbed and pulled it up with the winch easily. I recommend them for SUV owners.
We were at Jeddah Corniche at night and the car wouldn’t start, and my husband was traveling. I called Satha Alam and they came quickly. The driver was polite and respectful and took the car home. Thank God we got back safe.
Our van is long and I wasn’t sure a flatbed could carry it, but the Satha Alam team came with a long flatbed and moved it from Al-Mohammadiyah to the industrial area. Great service and on time.
My battery died in the Red Sea Mall parking and nothing worked. I searched for a tow truck near me and they were the closest. They arrived in about 25 minutes. Fast and easy service.
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